TATA AIG-IRCTC Insurance Marketing agents are rude, aggressive

I was horrified at the behavior of the marketing agents for the TATA AIG-IRCTC combined Insurance schemes. If you go to irctc.co.in website for your railway bookings, you will see an Ad indicating that you can get life insurance for Rs. 10. The offer looked interesting and I signed up for it.

The clause in the offer was that you could try the policy for two months as a trial by paying rupees ten per month and discontinue it, if you wish to and no questions asked. I later felt the policy was not worth it and decided to discontinue it.

The marketing agents started following up aggressively after that. They will refuse to talk to you in any other language other than Hindi and are very aggressive. It was almost like I was being forced to continue the policy; had to really push hard to get them to cancel the policy.

After a few days, there were calls again trying to sell me other policies. Again, the same aggressive marketing; and they bang the phone down if you refuse to give in.

May be, the other TATA AIG agents are OK; I dont want to generalize. These guys seem to be working in some backoffice or Data Center, may be from Mumbai or Delhi. Anyway, the experience was horrible and I wish I had not got into it.

Related posts:

1. Victory against Corruption at Sub-Registrar office